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General information 

Insurance 

Insurance coverage varies considerably from company to company. It is the responsibility of the parents/legal guardians to first check this with your provider.  In general Dutch insurance companies only cover youth mental health care by very specific providers. For more information see https://www.rijksoverheid.nl/onderwerpen/geestelijke-gezondheidszorg/vraag-en-antwoord/vergoeding-hulp-psychische-problemen-kind 

Please note, while I am more than happy to provide information for your insurance company, I do not have contracts with any insurance companies. 

Privacy

As a psychologist I follow the guidelines with regards to privacy as set by the Dutch Institute of Psychologists or NIP. The four core points involve: responsibility, integrity, respect and professional expertise.  More information regarding the professional ethics NIP can be found here: https://psynip.nl/beroepskwaliteit/beroepscode/

Personal data may be collected as part of the therapeutic and/or assessment process. This information is recorded in an (electronic) register. All information will be maintained in this digital format. No information can or will be shared with third parties without the written consent of all legal parents/guardians and children over the age of 12 years.

NOTE: this section is under construction with the goal of ensuring both transparency as well as respecting the client’s legal rights.

Complaints and compliments  

It is my aim to treat all clients and their families in a professional manner. However should a situation arise in which you are not satisfied, the first step is to report your complaint to me directly. By reporting your complaint you make it clear that, in your opinion, something should be changed. This gives me the opportunity as a psychologist to improve the care which is offered. This helps all of us:  both you and me but also other clients. Complaints can be submitted in written form via email. If we are unable to resolve the problems, you can take this up further with the complaints procedure of the Dutch Institute of Psychologist https://psynip.nl/.

I am also always open to tips and/or compliments. All feedback helps to improve the quality of care. If you or your child/adolescent found a particular treatment or approach helpful, please share this with me. 

Waiting list 

Regarding waiting lists, basically I don’t have any. While some appointments might be harder to plan if parents/kids are only available after school on specific days, my experience is, this can almost always take place within one to two weeks. So yes, I really have no waiting list. It’s not a joke.  

Procedure 

If you’re interested in therapy, an assessment, offering a lecture for your school and have contacted me, I do my very best to respond via email within 48 hours. Depending on your question, I generally plan a short telephone call within a week with you to make sure that I can meet your needs. If I can’t meet your needs, hopefully at least I can help point you in the right direction. If we are a good match, I will then send you a short treatment agreement so it’s clear what we’ve agreed upon and what the costs will be and we plan our first meeting. Depending on both your and my availability, this can all be done in less than a week. It’s as easy as that!. 

Assessments 

I’m often asked, ‘can you do an ADHD assessment?’ or ‘can you do a dyslexia assessment?’.

The short answer is ‘yes’.

The longer answer is ‘if it is appropriate to do that kind of an assessment’.

There are lots of reasons that children or teens have trouble concentrating and these do not always require a full psychodiagnostic assessment. The same is true for literacy and math grades. Not every low literacy grade requires an educational assessment. My goal is to only assess children and adolescents when it is necessary. I almost always start off with an intake, developmental history and basic screening measures and then based on these results together with parents (and adolescents) we decide if further assessment is necessary.

The Dutch call this handelingsgericht or needs-based assessment.

Psychodiagnostics

Another question I’m often asked, ‘what kinds of testing can you do, what tests do you have?’ Well that also depends on what I’m assessing. I use only psychodiagnostics measures which have been reviewed and have high reliability and validity. In addition I follow both the NIP, APA and international school psychologist guidelines for assessment.  

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